Straight as an Arrow – David Fearne & Richard Holmes – Ep58

If there is one thing that we can say is a certainty in the technology industry it is the constant state of change, how technology works, how we want to use it, where we want to use it and what we expect from it is constantly changing and in reality is ever more demanding.

For those of us who work in technology, either as IT pro’s or IT decision makers, this presents its own challenges, when we are planning our IT strategy how do we know where to focus, what technology bets should we be taking and what trends are others taking advantage of that we could bring into our organisation to help us to improve our services.

One of the things I like to do in my role is spend time looking at technology predictions and listen to ideas from those in the industry tasked with defining the strategic direction of their businesses, not to judge whether they are right or wrong (predicting things in this industry is so very difficult) but to pick out trends and areas that are of interest to the work I do and then at least be aware of it and keep a watching brief on how it develops.

Keeping a watching brief gave me the idea for this week’s podcast as I catch up with two guests who produce an annual technology predictions blog and back that up with episodes on their own successful podcast where they look in more detail at those predictions.

David Fearne and Richard Holmes work for Arrow ECS, a global technology supplier and one of the worlds largest companies. David is Technical Director, charged with looking after the relationship and developing strategy for over 100 different technology partners and suppliers. Richard is Business Development Director for Arrow’s Internet Of Things (IoT) business. The gents also present the excellent Arrow Bandwidth podcast.

This week we look at their predictions from 2017, not to review whether they have been successful, but rather to focus on just a few areas of particular interest and look at how those areas have developed over the last 12 months and how we expect they will continue to shift.

We start by discussing data management and the concept of “data divorce” and why in a rapidly changing landscape how we look after our data will become increasingly important. We also look at how, in a world that is removing barriers to our ability to collect more and more data, how we manage that and importantly how we only collect things that are relevant and of use to us and our organisations.

The second area we explore is data analytics and how do we build into our businesses the ability to make data driven decisions. We discuss the fact that all businesses make decisions based on data, however, how do we remove our human inefficiencies and more importantly bias when we look at data, how many of us make decisions based on someone’s “version of the truth”?

We also investigate the inhibitors to more of us embracing data analytics capabilities, capabilities that are increasingly available to us particularly via providers like Microsoft, AWS and Google, the challenge isn’t a technology one, but more about how we get those tools into the hands of the right people and empower them.

We wrap up looking at security and David’s assertion of a change in “security posture” and how it’s crucial that we rethink the way we look at security of our systems. We discuss why “assuming breach” is an important part of that change. We look at, as the security problem becomes ever more complex, how do we continue to address it, is the answer to employ ever more security specialists?

We wrap up by discussing how each of these areas have a common thread running through them and how as technology strategists it is important that, when making technology decisions, we don’t focus on technology but fully understand the business outcomes we are trying to achieve.

It’s a great chat with David and Richard and we could have discussed these trends for hours, luckily for you, it’s only 40 minutes!

Enjoy the Show.

You’ll find David and Richards full list of prediction from 2017 here –

You’ll also find the 2018 predictions here

If you’d rather listen, then check out the excellent Arrow Bandwidth podcast you can find the episodes discussing all of last years predictions as well as this years in the following places Tech Trends 2017 Part One, Tech Trends 2017 Part Two, Tech Trends 2018 Part One, Tech Trends 2018 Part Two.

If you’d like to keep up with David and Richard, you can find them both on twitter @davidfearne and @_Rich_Holmes.

Thanks for listening.


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